Transparency, partnerships and stakeholder responsiveness

Recognising the importance of transparency and partnerships we are committed to playing an active role in industry forums to help shape sustainable consumption standards, tools and best practices.

Driving transparency and partnerships

We are a member of industry bodies such as the National Business Initiative (NBI), Manufacturing Circle, Business Leadership South Africa, Consumer Goods Council of South Africa (CGCSA), South African Agricultural Processors Association (SAAPA), South African Fruit and Vegetable Export Council (SAFVEC), South African Fruit Juice Association (SAFJA), and the Coalition for Ethical Operations. We play an active role on various sustainability initiatives with these organisations, including for example on the UN SDGs, responsible labelling and marketing, and plastics packaging.

We are working with South Africa's Council for Scientific and Industrial Research (CSIR) on assessments to enhance manufacturing industry competitiveness through resource efficiency and cleaner production (NCPC programmes), and we partner with various academic bodies and NGOs, including our partnership with the Centre for Food Safety at Stellenbosch University (see here).

We also work closely with the United Nations Industrial Development Organisation (UNIDO), the Strategic Water Partnership, SGS [for certification], Terra Firma [the academy side] and MARSH [Risk Grading Programme].

As signatories to the We Mean Business initiative, we have committed to adopting a science-based emissions reduction target, promoting responsible corporate engagement on climate policy, and reporting climate change information in mainstream reports as a fiduciary duty.

Stakeholder engagement

Recognising the critical importance of understanding and being responsive to our stakeholders' interests, we have introduced a structured stakeholder relations strategy to ensure a consistent and proactive approach to engagement across the group.

In 2017 we undertook a dedicated engagement process to develop a baseline appreciation of stakeholders' perceptions regarding our existing engagements, and to identify opportunities to foster increased inclusivity. Since October 2018, we have been working with various stakeholder groups to develop and implement site-specific stakeholder engagement plans. During 2020, we spent more time in our host communities undertaking social-mapping exercises. The results of these exercises have enabled us to be more responsive to specific community needs, and to co-create impact programmes with communities to bring about mutually agreed change.

In the integrated annual report (see Our key relationships), we identify those stakeholder groups that have a substantive impact on our ability to create value, briefly outlining their contribution to value creation, our means of engaging with them, and each stakeholder group's primary interests relating to our business activities. Although we appreciate that there is often substantial diversity of perspective and interest within each group, we believe that the interests listed in the integrated annual report are a sufficiently accurate reflection of each group's most material interests regarding Tiger Brands' activities and performance.

Detailed stakeholder tables can be found in the IR, see Our key relationships.

Key partnerships

Recognising the importance of transparency and partnerships we are committed to playing an active role in industry forums to help shape sustainable consumption standards, tools and best practices. We are a member of industry bodies such as the National Business Initiative (NBI), Manufacturing Circle, Business Leadership South Africa, Consumer Goods Council of South Africa (CGSA), South African Agricultural Processors Association (SAAPA), South African Fruit and Vegetable Export Council (SAFVEC) and the South African Fruit Juice Association (SAFJA). We play an active role on various sustainability initiatives with these organisations, including for example on the UN SDGs, responsible labelling and marketing, and plastics packaging. We are working with South Africa's Council for Scientific and Industrial Research (CSIR) on assessments to enhance manufacturing industry competitiveness through resource efficiency and cleaner production, and we partner with various academic bodies and NGOs. Each year, we voluntarily disclose our performance on carbon emissions and water management as part of the global CDP initiative. We are also signatories to the "We Mean Business" initiative, through which we have committed to adopting a science-based emissions reduction target, promoting responsible corporate engagement on climate policy, and reporting climate change information in mainstream reports as a fiduciary duty.