Sustainability report: a review of Tiger Brands’ environmental, social and governance (ESG) performance

Building our strategyDownload pdf version

Our sustainability strategy communicates our forward-looking approach to sustainability, and orients our business towards improved ESG performance. The strategy frames our most material ESG impacts and articulates our societal value proposition.

Developing the strategy enabled us to integrate existing sustainability projects with new initiatives, align these with the SDGs, and organise this under an umbrella framework of longer-term goal areas that align with our business model.


OUR SUSTAINABILITY STRATEGY DEVELOPMENT PROCESS

The sustainability strategy was developed and approved in 2019, as part of a structured review process involving relevant members of our executive and senior management team. We identified the three strategic focus areas and associated critical anchors following a thorough consideration of the following issues:

  • Our business model – reviewing our current and anticipated revenue and cost drivers, our value chain activities, and the key resources and relationships (capital stocks) that we depend on to create value
  • Our outcomes – assessing the impacts of our business activities on the six capitals across our value chain, identifying the most significant impacts (positive and negative) and our potential to exert influence
  • The external environment – considering the most material sustainability-related trends, risks and opportunities, as well as the material interests of our key stakeholders from a global context to a South African perspective
  • A benchmark review – assessing the implications of sustainability strategy best-practice, particularly across the FMCG sector
  • Our strategy – reviewing the implications of (and for) our core business strategy, ensuring effective integration with our priority growth drivers and alignment with our core purpose.

The strategy comprises three clear focus areas: health and nutrition; enhanced livelihoods; and environmental stewardship. These focus areas address the key socio-economic and environmental challenges in our markets and represent the areas where we believe our business activities can make the most meaningful contribution to the SDGs. Our commitments under these pillars drive us to: promote healthy lifestyles and pursue commercial opportunities in health and nutrition; operate more efficiently and produce more ethical and sustainable products; and champion transformation in our supply chain and host communities.

These goal areas are underpinned by a set of critical anchors, which represent the foundational elements of our commitment to corporate responsibility and sustainability. The critical anchors are: ethical behaviour; purpose-led culture; food safety and quality; ethical supply chain practices; safety, health and environment; responsible marketing; and transparency, partnerships and stakeholder responsiveness.

Our operating context during the reporting period is characterised by intensifying market dynamics, shifting stakeholder expectations, and increasing complexity in which deepening social and environmental declines are becoming material to business performance. Consumer expectations are changing. There is increasing demand for affordability coupled with increasing concern for sustainability, and we are under increasing pressure from heightened competition in the retail sector on one hand, and growing investor interest in ESG performance on the other (see IR).

Meeting the needs of consumers is a core priority of the Tiger Brands’ growth strategy (see IR). The sustainability strategy supports this imperative, helping to align the growth drivers of the business with sustainability opportunities and trends. This forward-looking orientation is critical for our brand leadership and business success, as we aim to meet – and beat – the current and anticipated needs of consumers in a conscientised post-Covid-19 context.



ADMINISTRATION Expand

TIGER BRANDS LIMITED
Incorporated in the Republic of South Africa
Share code: TBS
ISIN: ZAE000071080
Registration number: 1944/017881/06

COMPANY SECRETARY
JK Monaisa

REGISTERED OFFICE
3010 William Nicol Drive
Bryanston
Sandton

POSTAL ADDRESS
PO Box 78056, Sandton, 2146
Telephone: +27 11 840 4000

AUDITORS
Ernst & Young Inc.

PRINCIPAL BANKER
Rand Merchant Bank

SPONSOR
JP Morgan Equities South Africa Proprietary Limited

SOUTH AFRICAN SHARE TRANSFER SECRETARIES
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue
Rosebank, 2196
Private Bag X9000, Saxonwold, 2132

AMERICAN DEPOSITORY RECEIPT (ADR) FACILITY
ADR Administrator
The Bank of New York Mellon

INVESTOR RELATIONS
Nikki Catrakilis-Wagner
Erene Kairuz
Telephone: +27 11 840 4000

SUSTAINABILITY
Stiaan Wandrag
stiaan.wandrag@tigerbrands.com

WEBSITE ADDRESS
www.tigerbrands.com

CONTACT DETAILS
Companysecretary@tigerbrands.com
Investorrelations@tigerbrands.com
Consumer helpline: 0860 005342


FORWARD-LOOKING INFORMATION

This report contains forward-looking statements that, unless otherwise indicated, reflect the company’s expectations at the time of finalising the report. Actual results may differ materially from these expectations if known and unknown risks or uncertainties affect the business, or if estimates or assumptions prove inaccurate. Tiger Brands cannot guarantee that any forward-looking statement will materialise and, accordingly, readers are cautioned not to place undue reliance on these statements. The company assumes no obligation to update or revise any forward-looking statements, even if new information becomes available as a result of future events or for any other reason, save as required by legislation or regulation.