SUSTAINABILITY REPORT 2023
Supplement to the integrated annual report for the year ended 30 September 2023
Supplement to the integrated annual report for the year ended 30 September 2023
Note: Data from the VAMP business is included in figures for 2019 and 2020. The VAMP business was sold in November 2020.
| Energy | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Total energy use (electricity and thermal)1 (GJ) | 2 958 084 | 2 967 616 | – | – | – |
| Energy use – grid electricity2 (GJ) | 884 583 | 900 878 | – | – | – |
| Energy use – thermal3 (GJ) | 2 073 501 | 2 066 739 | – | – | – |
| Percentage of total energy use from grid electricity (%) | 30 | 30 | – | – | – |
| Electrical energy intensity (kWh/tonne) | 108,5 | 109,5 | 118,9 | 119,0 | 125,9 |
| Increase/(decrease) in electrical energy intensity | (0,9%) | (7,9%) | (0,1%) | (5,5%) | – |
| Increase/(decrease) in absolute energy use | (0,3%) | – | – | – | – |
| 1 | The 2022 figure has been restated this year due to improved accounting of electricity generated from diesel generators. Some of this was not correctly recorded in 2022 and this was fixed in 2023. Some sites had errors on their electrical energy reporting in 2022 which was detected and corrected in 2023 |
| 2 | The 2022 figure has been restated this year due to the inclusion of electricity generated onsite from diesel generators in the electrical energy intensity. Some sites had errors on their electrical energy reporting in 2022 which was detected and corrected in 2023 |
| 3 | The 2022 figure has been restated this year due to the removal of diesel used in generators being recorded under thermal energy intensity. This has been recorded under electrical energy because that is the form that the energy is used in |
| Emissions* | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Total GHG emissions1 (tCO2e) | 436 647 | 439 423 | 441 182 | 630 775 | – |
| Total GHG emissions intensity2 (CO2e/tonne) | 0,19 | 0,19 | 0,23 | 0,20 | 0,22 |
| Increase/(decrease) in GHG emissions intensity | (0,0%) | (17,4%) | 15% | (9,1%) | – |
| Total scope 1 and 2 GHG emissions3 (tCO2e) | 436 647 | 439 423 | 475 444 | 630 775 | – |
| Scope 1 GHG emissions4 (tCO2e) | 208 079 | 199 799 | 209 314 | 350 143 | – |
| Increase/(decrease) in scope 1 GHG emissions | 4,1% | (4,5%) | (40%) | ||
| Scope 1 GHG emissions intensity5 (CO2e/tonne) | 0,091 | 0,086 | – | – | – |
| Increase/(decrease) in scope 1 GHG emissions intensity | 5,8% | ||||
| Scope 2 GHG emissions6 (tCO2e) | 228 568 | 239 625 | 266 130 | 280 633 | – |
| Increase/(decrease) in scope 2 GHG emissions7 | (4,6%) | (10%) | (5,2%) | ||
| Scope 2 GHG emissions intensity8 (CO2e/tonne) | 0,101 | 0,104 | – | – | – |
| Increase/(decrease) in scope 2 GHG emissions intensity | (2,9%) |
| * | The significant reduction in GHG emissions between 2020 and 2021 is attributable to the sale of the VAMP business in November 2020 |
| 1 | The 2022 figure has been restated this year due to the adjustments made on diesel reporting for various sites where errors were detected. Some sites had errors on their electrical energy reporting in 2022 which was detected and corrected in 2023 |
| 2 | The 2022 figure has been restated this year due to the reasons listed in note 1 above |
| 3 | The 2022 figure has been restated this year due to the reasons listed in note 1 above |
| 4 | The 2022 figure has been restated this year due to the adjustments made on diesel reporting for various sites where errors were detected |
| 5 | The 2022 figure has been restated this year due to the reasons listed in note 4 above |
| 6 | The 2022 figure has been restated this year due to the reasons listed in note 1 above |
| 7 | The 2022 figure has been restated this year due to the reasons listed in note 1 above |
| 8 | The 2022 figure has been restated this year due to the reasons listed in note 1 above |
| Water | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Total water use (kℓ)1 | 3 474 348 | 3 544 841 | 3 863 743 | 3 791 666 | – |
| Water intensity (kℓ/tonne) | 1,53 | 1,54 | 1,73 | 1,5 | 1,6 |
| Increase/(decrease) in water intensity | (1,9%) | (7,1%) | 5,5% | (5,9%) | (5,4%) |
| Increase/(decrease) in absolute water use2 | (2%) | (8,3%) | (1,9%) | (8,8%) | (7,2%) |
| 1 | The 2021 figure for total water use was restated in 2022, as an error was discovered |
| 2 | The 2021 percentage change has been corrected this year |
| Waste | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Waste intensity1 (tonne/tonne) | 0,0028 | 0,0041 | 0,09 | 0,02 | 0,02 |
| 1 | The 2022 figure has been restated this year due to errors detected on waste reporting at some sites. This is a landfill waste intensity value and was not correctly recorded at some sites |
| Workforce | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Total number of permanent employees (SA only) | 8 866 | 9 280 | 9 791 | 10 838 | 10 074 |
| Total number of permanent employees (outside of SA) | 430 | 76 | 367 | 350 | 571 |
| Total number of contractors* | 473 | 348 | 324 | 120 | 1 114 |
| Total number of employees and contractors | 11 967 | 12 591 | 10 115 | 10 958 | 11 188 |
| Percentage of employees who are “permanent” (SA only) | 94,6% | 92,3% | 99,9% | 99% | 90% |
| Percentage of employees who belong to a trade union (SA only) | 50,4% | 45% | 57% | 59,6% | 61,0% |
| Employee turnover** | 8,7% | 6,8% | 8,9% | 9,1% | 8,8% |
| Total number of person days lost due to industrial action | – | 31 | 132 | – | 43 |
| Percentage of total person days lost due to industrial action – calculated or reported | 0% | 1,5% | 1,12% | 0% | 17,2% |
| * | The 2020 figure includes fixed-term contractors (FTC) employed for less than three months, and excludes seasonal workers |
| ** | This figure is an annualised turnover rate, which includes all leavers, and not limited to resignations |
| Inclusion and diversity | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Percentage of South African employees who are African, Coloured or Indian (ACI) | 96% | 94% | 95% | 94,0% | 93,4% |
| Percentage of South African management who are African, Coloured or Indian (ACI) | 80% | 78% | 76% | 74% | 60% |
| Percentage of employees who are female | 31% | 31% | 30,2% | 30,4% | 29,6% |
| Percentage of employees who are people with disabilities | 0,6% | 0,6% | 0,3% | 0,3% | – |
| Skills development | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Total number of employees trained in South Africa | 3 298 | 4 249 | 4 579 | 2 972 | 3 946 |
| Percentage of employees trained in South Africa | 45% | 47% | 45% | 27% | 39% |
| Total number of employees trained on ethics* | 2 053 | 2 500 | 2 650 | NR | 851 |
| Percentage employees trained in human rights | – | – | 100% | 100% | 100% |
| Average hours per FTE of training and development | 30,9 | 36,8 | 10,4 | 8,9 | – |
| Average spend per FTE on training and development (R) | 9 948 | 9 594 | 9 160 | 8 978 | 12 607 |
| Total spend on employee training (Rm) (SA only) | 93 | 96,9 | 93,8 | 97,3 | 127 |
| Percentage of total payroll part of training | 3% | 3% | 3% | 3% | 4,2% |
| * | Figures for 2020 and 2021 were consolidated and reported in 2021, due to the impact of COVID-19 on ethics training during these years |
| Safety and health | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Fatalities* | 1 | 3 | – | 3 | 1 |
| Fatal-injury frequency rate (FIFR)** | 0,004 | 0,01 | – | 0,01 | – |
| Fatality in a route-to-market incident*** | – | – | – | 3 | 1 |
| Total recordable case frequency rate (TRCFR) | 0,28 | 0,62 | 0,46 | 0,79 | 1,86 |
| Lost-time injury frequency rate (LTIFR) | 0,25 | 0,45 | 0,31 | 0,34 | 0,38 |
| Lost-time injuries (LTIs) | 72 | 128 | 99 | 129 | 139 |
| Medical treatment cases (MTC)**** | 46 | 53 | 48 | 45 | 58 |
| First-aid cases (FAC)**** | 229 | 334 | 131 | 101 | 149 |
| * | The fatality in 2023: one temporary employee in Logistics in Cameroon |
| ** | Only the manhours of manufacturing and route-to-market are included |
| *** | Only includes fatalities relating to route-to-market security incidents |
| **** | These figures apply predominantly to manufacturing, as this is where reporting is strongest. There has been an improvement in reporting of injuries in RTM but improvements are still required in sales and logistics |
| Workforce profile | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| South Africa | |||||
| African | 7 134 | 7 440 | 8 450 | 8 678 | 8 920 |
| Indian | 518 | 555 | 588 | 594 | 642 |
| Coloured | 724 | 749 | 1 458 | 909 | 890 |
| White | 443 | 488 | 546 | 614 | 677 |
| Foreign nationals | 47 | 48 | 32 | 43 | 59 |
| Disability | 54 | 59 | 13 | 12 | 14 |
| Permanent | 8 866 | 9 280 | 9 791 | 10 838 | 11 188 |
| Temporary* | 3 101 | 3 311 | 3 648 | 5 152 | 5 032 |
| Total South Africa | 11 967 | 12 591 | 13 439 | 15 990 | 16 220 |
| Outside South Africa | |||||
| Permanent | 430 | 76 | 367 | 350 | 571 |
| Temporary | 0 | 328 | 39 | 215 | 297 |
| Total | |||||
| Total permanent | 9 296 | 9 356 | 10 058 | 11 188 | 11 759 |
| Total | 12 397 | 12 995 | 13 845 | 16 555 | 17 088 |
| * | This number reflects our peak number of seasonal employees and our FTC employees as at 30 September 2023 |
| Workforce profile | ||||||||||||
| Male | Female | Foreign nationals | ||||||||||
| Occupational levels | Band | African | Coloured | Indian | White | African | Coloured | Indian | White | Male | Female | Total |
| Top management | FL-FU | 1 | 1 | 2 | 2 | 2 | – | 1 | – | 1 | – | 10 |
| Senior management | EL-EU | 8 | 4 | 11 | 22 | 8 | 3 | 15 | 12 | – | 1 | 84 |
| Professionally qualified and experienced specialists and mid-management | DL-DU | 87 | 33 | 50 | 105 | 80 | 12 | 49 | 48 | 5 | 8 | 477 |
| Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents | CL-CU | 518 | 141 | 86 | 102 | 326 | 60 | 55 | 72 | 11 | 6 | 1 377 |
| Semi-skilled and discretionary decision making | BL-BU | 2 119 | 137 | 106 | 15 | 635 | 94 | 65 | 56 | 6 | 2 | 3 235 |
| Unskilled and define decision making | AL-AU | 2 385 | 116 | 34 | 5 | 965 | 123 | 44 | 4 | 5 | 2 | 3 683 |
| Employees with disabilities | ||||||||||||
| September 2023 | 17 | – | 4 | 4 | 22 | 3 | 2 | 2 | – | – | 54 | |
| B-BBEE ownership* | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Thusani Trust (benefits children of black employees) | 1,98% | 1,89% | 1,9% | 1,9% | 1,9% |
| Tiger Brands Black Managers Trusts | 0,55% | 0,56% | 0,6% | 0,6% | 0,6% |
| Tiger Brands Foundation | 5,05% | 4,8% | 4,8% | 4,8% | 4,8% |
| Tiger Brands General Staff Share Trust | 0,11% | 0,11% | 0,1% | 0,1% | 0,1% |
| Tiger Consumer Brands Limited | 5,73% | NA | NA | NA | NA |
| Mandated investments | 1,98% | 26,56% | 7,9% | 7,48% | – |
| * | The 2023 B-BBEE results only become available after the publication of this report |
| Preferential procurement (Rbn) | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Spend with B-BBEE-verified supplier | 18,3 | 14,1 | 13,5 | 12,3 | 8,9 |
| Spend with suppliers classified as qualifying small enterprises or exempt micro-enterprises | 1,5 | 1,3 | 1,4 | 1,6 | 1,2 |
| Spend with suppliers that qualify as black-owned | 6,9 | 6,6 | 5,6 | 3,7 | 2,4 |
| Spend with suppliers that qualify as black women-owned | 6,0 | 5,1 | 4,3 | 3,4 | 1,7 |
| Enterprise and supplier development (ESD) | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Black farmers supported through the aggregator programme | 9 | 67 | 80 | 84 | 58 |
| Permanent jobs created in the small farmer sector | 44 | 271 | 302 | 262 | 45 |
| Cumulative total invested in ESD agriculture initiatives* (Rm) | 54,4 | 54,4 | 27,2 | 13,2 | 10 |
| * | The Dipuno ESD Fund was paused in 2023, restricting investment in agricultural activities and the intake of new farmers |
| Socio-economic development (SED) | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Food packages distributed through our food and nutrition support initiative* | 228 648 | 103 989 | 105 148 | 105 648 | 89 000 |
| Direct and indirect beneficiaries reached monthly via the food and nutrition support programme | 78 275 | 58 048 | 51 368 | 30 000 | 42 000 |
| Total number of people trained in food gardening and community education** | 1 018 | 635 | 699 | 596 | 396 |
| Spend on food and nutrition support initiative (Rm) | 19,0 | 16,7 | 15,5 | 15,4 | 13,7 |
| Spend on cause and brand-related CSI (Rm) | – | – | 0,7 | 0,6 | 0,9 |
| Spend on alleviating child hunger initiative (Isondlo) (Rm) | 42 | NA | NA | NA | NA |
| Spend on employee volunteerism (Rm) | 0,11 | 0,2 | 0,1 | 0,3 | 1,5 |
| Spend on community skills and enterprise development (Rm) | 9,0 | 8,2 | 5,5 | 7,5 | 11,3 |
| Spend on bursaries for students (Rm) | 7,8 | 6,7 | 6,1 | 6,1 | 7,0 |
| Spend on additional SED projects (Rm) | 0,55 | 0,68 | 0,56 | 1,0 | 1,0 |
| Total SED spend (Rm)*** | 70,8 | 25,8 | 22,9 | 22,4 | 28,5 |
| * | The 2023 figure includes food hampers from both the food and nutrition programme and Isondlo initiative |
| ** | The 2023 figure includes people trained through EduPlant and the University of the Free State (UFS) food garden project |
| *** | The 2023 total spend includes R28,8 million on SED and R42 million on the Isondlo initiative |
| Tiger Brands Foundation | 2023 | 2022 | 2021 | 2020 | 2019 |
|---|---|---|---|---|---|
| Total programme spend since 2011 (Rm) | 454 | 414 | 373 | 240 | 206 |
| Total number of partner schools | 91 | 95 | 105 | 101 | 94 |
| Total number of regional co-ordinators | 7 | 8 | 10 | 10 | 10 |
| Total number of kitchens constructed/refurbished since 2013* | 57 | 55 | 49 | 44 | 38 |
| Total number of learners supported through breakfast programme | 74 109 | 74 177 | 79 640 | 74 455 | 73 056 |
| Total number of breakfasts served since 2011 (million) | 125 | 109 | 99 | 88 | 78,5 |
| Annual number of jobs sustained as food handlers, monitors and regional co-ordinators | 397 | 418 | 440+ | 430+ | 410+ |
| Total number of people trained through the food handler training programme since 2017** | 626 | 571 | 514 | 514 | 514 |
| * | The number of kitchens donated in years prior to 2022 was restated in 2022 to correct a calculation error |
| ** | Training was suspended in 2020 and 2021 during the COVID-19 pandemic |